Shipping & Returns Policy

Shipping rates

The MacKenzie Shop online store ships all orders using Canada Post trackable shipping services.

Curbside or in-store pickup*: Free
Shipping with local courier: $8

Shipping will be determined based on weight and address
Express shipping options are available

*For more information on Curbside Pickup click here.

Please note: In the event of a large or oversized shipment, a member of our MacKenzie Shop staff may reach out to facilitate any required adjustments.

Fees duties and taxes

Saskatchewan orders include 6% PST (where applicable) All Canadian orders include 5% GST Orders shipped outside of Canada are tax exempt.

Additional duties and taxes may be mandated by the destination country. Customers are responsible for paying all applicable customs duties and taxes upon delivery.

For any questions, or further information about rates please email orders@mackenzie.art.

Returns for online purchases only

If you are not completely satisfied with your online purchase, we would be happy to offer you a refund. If this is the case, please contact our MacKenzie Shop staff within 14 days of receiving your package at orders@mackenzie.art or call 306-584-4250 ext. 4270.

  • Items must be returned in original condition/packaging, unworn, unused, undamaged with tags still attached. Please include the packing slip that was included in your package. Shipping and handling charges are not refundable. The customer is responsible for the cost of shipping associated with returns, this amount is not refundable.
  • If your package arrives damaged, please contact the MacKenzie Shop immediately at 306-584-4250 ext. 4270 or email orders@mackenzie.art to report.
  • Sale merchandise, earrings, and masks are final sale.

Order cancellation

If you change your mind on your order, feel free to contact us within 24 hours of placing your order and we will be happy to cancel it for you. You can reach us at 306-584-4250 ext. 4270 or via email orders@mackenzie.art

Merchandise for return or replacement should be sent to:

Merchandise Returns
MacKenzie Art Gallery Shop
3475 Albert Street
Regina, SK
S4S 6X6